Cookie Policy

Effective Date: August 9, 2026 Last Updated: August 9, 2026

EasyCommerZ ("EasyCommerZ," "we," "us," or "our"), a product of DARKPIXEL, uses cookies and similar tracking technologies on our website and platform at easycommerz.net (the "Service"). This Cookie Policy explains what cookies are, how we use them, and how you can control them. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They allow the website to recognize your device, remember your preferences and actions over time, and help the site function properly. We also use similar technologies such as local storage, pixels, and tracking scripts (referred to collectively as "cookies" in this policy).

2. Who Uses Cookies on the Service

Cookies may be set by:

  • EasyCommerZ directly, on our marketing website and Merchant dashboard.
  • Merchant stores built on our platform, which may use cookies for their own storefront functionality, analytics, or advertising.
  • Third-party partners, including our payment processors (e.g., SSLCommerz, bKash), courier/logistics partners (e.g., Pathao, Steadfast), and analytics or advertising providers.

If you are shopping on a store built with EasyCommerZ, cookies may be set both by EasyCommerZ (to support platform functionality) and by that individual Merchant (for their own store analytics or marketing) — the Merchant is separately responsible for their own cookie practices and disclosures to End Customers.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies Required for the Service to function — for example, keeping you logged into your dashboard, maintaining your shopping cart session, enabling secure checkout, and load-balancing traffic. The Service cannot function properly without these, and they cannot be disabled through our cookie settings.

3.2 Functional Cookies Remember your preferences and settings — for example, language selection, display preferences, or previously entered form information — to improve your experience.

3.3 Performance and Analytics Cookies Help us understand how visitors use our website and platform, including pages visited, time spent, and error tracking, so we can improve the Service. These may be set by us or by third-party analytics providers.

3.4 Marketing and Advertising Cookies Used to deliver more relevant marketing content to you, measure the effectiveness of our marketing campaigns, and, where applicable, support retargeting on third-party platforms. These are only set with your consent where required by law.

3.5 Third-Party Integration Cookies Set by our integrated payment gateways (e.g., SSLCommerz, bKash) and courier partners (e.g., Pathao, Steadfast) to process transactions, prevent fraud, and enable order tracking. These are governed by each provider's own cookie and privacy practices.

4. Why We Use Cookies

We use cookies to:

  • Keep you securely logged in and maintain your session;
  • Remember your cart contents and checkout progress;
  • Process payments and detect/prevent fraud;
  • Understand platform usage and improve features and performance;
  • Support customer service and troubleshooting;
  • Measure and improve our marketing, where you have consented.

5. Your Cookie Choices

5.1 Browser Controls. Most browsers let you view, manage, delete, or block cookies through their settings. Refer to your browser's help documentation for instructions. Note that blocking strictly necessary cookies may prevent parts of the Service — such as login, checkout, or cart functionality — from working properly.

5.2 Cookie Consent Tool. Where required by applicable law, we will present a cookie consent banner on first visit, allowing you to accept or manage non-essential cookie categories (such as analytics and marketing cookies).

5.3 Third-Party Opt-Outs. For cookies set by third-party analytics or advertising providers, you may also be able to opt out directly through that provider's own tools or industry opt-out platforms.

5.4 Do Not Track. Some browsers offer a "Do Not Track" signal. Our Service does not currently respond to Do Not Track signals, as there is no common industry standard for how to interpret them.

6. Merchant Responsibilities

If you are a Merchant, you are responsible for ensuring your own store complies with applicable cookie and e-privacy laws in the jurisdictions where you sell, including displaying your own cookie notice/consent tool to your End Customers if you add additional third-party tracking scripts (such as your own analytics or ad pixels) to your store.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. We will post the updated policy with a revised "Last Updated" date and, for material changes, provide additional notice where appropriate.

8. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact:

EasyCommerZ, a product of DARKPIXEL Dhaka, Bangladesh Email: [email protected] Phone: +8801841939169 Website: easycommerz.net